Privacy Policy
Effective Date: 1st September 2025
ASC Computing (“we,” “our,” or “us”) operates the website www.asc-computing.co.uk (the “Site”) and provides IT and computing support services. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data.
1. Information We Collect
When you use our Site or services, we may collect:
Personal Information: Name, email address, phone number, company name, billing details, and any other information you provide when contacting us or requesting services.
Service Data: Technical information needed to provide IT support, such as device details, system configurations, or troubleshooting data.
Usage Data: IP address, browser type, operating system, referral URLs, pages viewed, and access times.
Cookies & Tracking: We use cookies to improve website functionality, analyze traffic, and enhance your browsing experience.
2. How We Use Your Information
We use collected information to:
Deliver IT support and related services you request
Respond to inquiries and provide customer support
Process payments and manage accounts
Improve our Site, services, and customer experience
Send service updates or important notices (you may opt out of marketing communications)
Ensure the security and proper functioning of our systems
3. Sharing of Information
We do not sell or rent your data. We may share information only in these circumstances:
Service Providers: With trusted partners who perform services on our behalf (e.g., payment processing, hosting, analytics).
Legal Compliance: Where required by law, regulation, or legal request.
Business Changes: In case of merger, acquisition, or sale of assets.
4. Data Retention
We keep personal information only for as long as necessary to deliver our services and meet legal obligations.
5. Security
We apply appropriate technical and organizational measures to safeguard your personal data. However, no method of transmission over the internet or electronic storage is completely secure.
6. Your Rights
You may request to:
Access a copy of your personal data
Correct inaccurate information
Request deletion of your data (subject to legal obligations)
Withdraw consent for marketing communications
To exercise these rights, please contact us at: alistair@asc-computing.co.uk
7. Cookies
We use cookies to improve the Site’s performance and user experience. You can manage cookie preferences in your browser settings.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices.
9. Children’s Privacy
Our services are not directed to children under 13 (or under 16 where applicable). We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Effective Date.”
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
📧 Email: alistair@asc-computing.co.uk
🌐 Website: www.asc-computing.co.uk